- Feature Links
- Departments
Departments
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9-1-1 Public Safety Communications
Well-trained dispatchers serve Plano 24/7 as the first point of help in an emergency situation.
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Animal Services
The Animal Services department is committed to partner with Plano’s citizens, veterinarians, and animal welfare organizations to promote responsible pet ownership and to provide outstanding animal health and welfare and human health protection services.
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Budget
Plano follows the budget and finance best practice guidelines of two national organizations: The Government Finance Officers Association (GFOA) and the National Advisory Council on State and Local Budgeting (NACSLB). Learn more about Plano’s Operating Budget (General Fund) and Community Investment Program (CIP).
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Building Inspections
Permits Protect. Browse here for building permit requirements and inspections on new and existing construction in Plano.
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City Attorney's Office
Our proactive approach to legal advocacy safeguards taxpayer resources from being spent on costs associated with claims and litigation and ensures that decisions are made in a lawful manner.
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Communications & Media Relations
Communications and Media Relations is committed to providing the highest quality of service to our citizens and the community, as well as all departments and programs within the City of Plano by sharing the Plano strategic vision for excellence across multiple communication channels.
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Convention & Visitors Bureau
There is so much to discover and explore in Plano.
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Customer & Utility Services
Visit the Customer and Utility Services website.
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Economic Development
Take a look at the Plano Economic Development website.
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Emergency Management
The City of Plano Department of Emergency Management is responsible for the planning, coordination, and preparedness of available resources for the alleviation of, response to, and recovery from all-hazards involving storm or natural disasters, technological or man-made catastrophes and other emergencies.
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Engineering
With a commitment to excellence, the Engineering Department provides professional, well-organized and cost-effective municipal engineering services to ensure city infrastructure is designed and constructed to the appropriate standards for a safer quality of life in Plano.
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Environmental Health & Sustainability
The Environmental Health and Sustainability department strives to educate and engage the community through excellent service delivery that protects health and promotes a sustainable environment.
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Environmental Waste - Trash & Recycling
View information for both commercial and residential trash and recycling programs.
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Finance
Access city financial information including financial reports and our check register.
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Fire-Rescue
Plano Fire-Rescue is committed to protecting and enhancing the quality of life in Plano through a comprehensive program of fire and medical services directed toward public safety.
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Franchised Utilities Serving Plano
Franchise Utilities, a division of Policy and Government Relations, is committed to providing excellent service to Plano residents. We act as a liaison between citizens and utility providers, where State and Federal Law allow.
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GIS
Map It Plano is the City of Plano's public platform for exploring, sharing, visualizing, and interacting with ready-to-use maps. Answering the "where" question for any project, initiative, or important decision is now easy for everyone!
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Human Resources
The City of Plano Human Resources Department firmly believes that people come first. As a centralized program of personnel administration, the department diligently strives to address the needs of the organization in a very inclusive way, exemplifying a high degree of professionalism and a concern for quality service that is useful, helpful, and honest. Human Resources supports the city in attracting and retaining a qualified, capable, and diverse workforce to provide high quality services to the citizens of Plano.
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Municipal Court
The Municipal Court is committed to providing excellent administrative and clerical support for municipal court proceedings.
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Neighborhood Services
The Neighborhood Services department develops strategies and tools for strengthening Plano’s neighborhoods and addressing issues related to the maturing of our community.
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Parks & Recreation
Find exceptional parks, trails and recreation facilities, as well as enriching programs, special events and activities. Plano Parks & Recreation’s fun and innovative team strives to contribute to the health, wellbeing and quality of life in Plano.
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Planning
The Planning Department is committed to providing outstanding planning, development, heritage preservation and land record services through cooperative efforts that engage our citizens and contribute to both the long-term and immediate quality of life in our community.
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Plano Arts & Events
It's showtime! Plano is the place for entertainment, heritage displays and activities, special events and lots of fun.
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Plano Event Center
The Plano Event Center is the best place for your next event in Plano, Texas. Learn more about the Event Center and booking your event.
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Plano Public Library
Read about the Plano Public Library and search our extensive collection of digital media, databases and learning resources. Find out about upcoming classes and programs offered here.
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Police
The Police Department and its officers work hard to serve and protect the community. Here you can find helpful information about their initiatives, divisions, and more.
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Procurement & Project Management
The goal of Procurement and Project Management is to ensure that Plano taxpayers receive the maximum value for every expenditure and that all expenditures are conducted in a manner that preserves the public trust.
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Public Works
The Public Works Department is committed to providing excellent service to our citizens through trash and recycling services, water, sewer and drainage systems, and streets and alleyways for a safe and clean overall quality of life in Plano.
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Special Projects
Learn about tax increment redevelopment zones, neighborhood empowerment zones and the downtown public improvement district in Plano.
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Volunteers in Plano
Volunteers in Plano (VIP) works in partnership with city staff, corporate and civic organizations, faith-based groups, schools, universities and non-profits to develop effective community programs to support and benefit the changing needs of this vibrant city. Together, we elevate city services and programs, and raise public awareness about volunteerism.